Drupal support and maintenance

Senior Drupal engineers keep your site secure, up to date and working, so problems are fixed before your customers notice them.

Talk about a support plan

Why Drupal sites need ongoing care

Drupal core and contributed modules receive security releases regularly, usually on Wednesdays. Some are critical and are exploited quickly once they are public. A site that is not updated promptly is exposed, whoever built it.

Updates are only part of it. Forms break when a third-party service changes, performance slips as content grows, and major versions reach end of life. Regular, planned maintenance keeps each of these small.

What a support plan covers

  • Security updates for Drupal core and contributed modules, applied and tested promptly after release
  • Regular minor updates, so the site never falls far behind
  • Bug fixes and small improvements from a set number of hours each month
  • Uptime and error monitoring, with someone looking at the alerts
  • Backup checks, including test restores
  • Checks of forms, integrations and Core Web Vitals
  • Planning for major versions, such as the move to Drupal 11 and later Drupal 12
  • A plain-language monthly report of what was done and what needs a decision

We agree the exact scope with you, based on how critical the site is and how often it changes.

How it starts

  1. 1

    Onboarding review

    We review the code, modules, hosting and current update status, and list any urgent risks.

  2. 2

    Catch-up

    If the site is behind on updates, we bring it up to date first, as a separate, estimated piece of work.

  3. 3

    Regular care

    Updates, monitoring and fixes follow an agreed rhythm, with changes tested on staging before they go live.

  4. 4

    Reporting and planning

    Each month you get a short report, and we flag upcoming end-of-life dates and improvements worth planning.

How pricing works

A support plan is a monthly fee based on the size and complexity of the site and the number of development hours you want included. After the onboarding review you get a written proposal. Any catch-up work needed first is estimated separately, so the monthly fee stays predictable.

Frequently asked questions

Our site was built by someone else. Can you support it?
Yes. The onboarding review is designed for exactly that: understanding code we did not write before we take responsibility for it.
Our Drupal site is badly out of date. Is that a problem?
It is common. We bring it up to date first as a separate piece of work, then keep it current from there.
What happens if something breaks urgently?
Urgent issues are handled ahead of planned work. If you are not on a plan yet and need help now, use our Drupal help service.
Do you also support React or Gatsby frontends?
Yes, including headless setups where Drupal serves content to a React or Gatsby frontend.

Need help right now? Get urgent Drupal help.

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Keep your Drupal site in good hands

Tell us about your site and we will suggest what level of support it actually needs.

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